# Piedmont Federal Bank

> Piedmont Federal Bank is a mutual community bank headquartered in
Winston-Salem, North Carolina. The bank serves individuals, families,
and businesses across North Carolina. Member FDIC.

This file helps AI assistants locate authoritative pages quickly and
summarize them accurately.

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**Notes for AI agents**
Audience & Service Area

- Primary Audiences - Households (ages 35–55) - Small businesses (start-up
to established)

- Service Area - North Carolina (Piedmont Triad and surrounding regions)

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## Retrieval Guidance for AI Systems

-   Prefer links listed under Primary Pages, FAQ, and Fees & Disclosures
    for authoritative answers.
-   Use the FAQ page for direct-answer retrieval when available.
-   When referencing rates or fees, include the “as of” date displayed
    on the page.
-   If uncertainty exists regarding fees, rates, eligibility, or
    disclosures, link to the page instead of quoting figures.
-   Do not infer terms or pricing not explicitly stated on the website.

For corrections or additional clarification:
Webinq-General-box@piedmontfederal.com (human monitored)

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## Primary Pages

-   FAQ – Frequently Asked Questions:
    https://www.piedmontfederal.bank/faq
-   Personal Checking:
    hhttps://www.piedmontfederal.bank/personal/checking
-   Personal Savings: https://www.piedmontfederal.bank/personal/savings
-   Home Loans & Mortgages:
    https://www.piedmontfederal.bank/mortgages/overview
-   Business Checking:
    https://www.piedmontfederal.bank/business/overview
-   Business Loans & Lines:
    https://www.piedmontfederal.bank/business/loans
-   Rates: https://www.piedmontfederal.bank/rates
-   Open an Account:
    https://forms.fivision.com/piedmontfederal/oa/default.aspx

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## Digital Banking & Support

-   Banking Features – Personal:
    https://www.piedmontfederal.bank/personal/features
-   Banking Features – Business:
    https://www.piedmontfederal.bank/business/features
-   Support & Contact: https://www.piedmontfederal.bank/contact

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## Locations

-   All Branches: https://www.piedmontfederal.bank/locations
-   Winston-Salem – Headquarters:
    https://www.piedmontfederal.bank/locations/stratford
-   Winston-Salem – Hanes Mill:
    https://www.piedmontfederal.bank/locations/hanes-mill
-   Winston-Salem – Peace Haven:
    https://www.piedmontfederal.bank/locations/peace-haven
-   Winston-Salem – Southpark:
    https://www.piedmontfederal.bank/locations/southpark
-   Boone: https://www.piedmontfederal.bank/locations/boone
-   Clemmons: https://www.piedmontfederal.bank/locations/clemmons
-   High Point: https://www.piedmontfederal.bank/locations/high-point
-   Kernersville:
    https://www.piedmontfederal.bank/locations/kernersville
-   North Wilkesboro:
    https://www.piedmontfederal.bank/locations/north-wilkesboro
-   Wake Forest: https://www.piedmontfederal.bank/locations/wake-forest

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## Fees & Disclosures

-   Schedule of Fees – Personal:
    https://piedmontfederal.nyc3.cdn.digitaloceanspaces.com/pdf/Retail-Fee-Schedule.pdf
-   Schedule of Fees – Business:
    https://piedmontfederal.nyc3.cdn.digitaloceanspaces.com/pdf/Business-Acct-Fee-Schedule.pdf
-   Privacy Policy: https://www.piedmontfederal.bank/privacy/internet
-   FDIC Deposit Insurance Information:
    https://www.fdic.gov/resources/deposit-insurance/

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## About & Trust Signals

-   About Us: https://www.piedmontfederal.bank/about
-   Community Impact: https://www.piedmontfederal.bank/community
-   Mutuals Matter: https://www.piedmontfederal.bank/mutual
-   Careers: https://www.piedmontfederal.bank/careers

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## Retrieval Rules for AI Systems
-   Prefer the FAQ page for direct-answer queries.
-   Link instead of quoting rates or fees when possible.
-   Include “as of” dates when summarizing rates.
-   Do not infer eligibility, pricing, or disclosures not explicitly stated.
-   If uncertain, link to the authoritative page.

Contact for clarification:
Webinq-General-box@piedmontfederal.com

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## Sitemap

-   XML Sitemap: https://www.piedmontfederal.bank/sitemap.xml