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FDIC-Insured – Backed by the full faith and credit of the U.S. Government
FDIC-Insured – Backed by the full faith and credit of the U.S. Government
FAQs
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Browse common questions or search for quick answers about Piedmont Federal Bank.
General Information

Piedmont Federal Bank is a mutual savings bank that is FDIC-insured and focused on relationship-driven banking for personal and business clients. As a mutual bank, it’s owned by depositors, not shareholders.

Yes — deposits are FDIC-insured and backed by the full faith and credit of the U.S. Government.

Piedmont Federal Bank has multiple branch locations including Winston-Salem, Clemmons, High Point, Kernersville, Boone, Wake Forest, and N. Wilkesboro.

Typical lobby hours are Monday–Friday 9:00am–5:00pm and drive-thru 8:30am–5:00pm, though hours may vary by branch. Visit our locations page for more information.

Contact client service Monday–Friday 8:30am–5pm by phone, or visit a branch. Lost or stolen cards have dedicated contact numbers.

Accounts & Banking

Piedmont Federal Bank offers checking accounts including standard checking and student/youth options. Accounts may have minimum balance requirements and optional perks like debit card rewards.

Savings & money market options include standard savings, youth savings, Health Savings Accounts (HSA), and Coverdell Education Savings Accounts (CESA).

Yes — many accounts have minimum opening balances and may have monthly fees unless balance/activity requirements are met. See specific account disclosures for details.

Yes — you can open a new personal account and enroll in online banking through the site.

Business Banking

Services include business checking and savings, merchant services, bill pay, online/mobile banking, ACH & wire transfers, treasury services and fraud protection. Learn more about business services.

Yes — small business loans include lines of credit, term loans, vehicle loans, real estate financing and overdraft lines of protection.

Loans & Mortgages

The bank offers mortgages (fixed and adjustable), home equity loans, construction loans, and personal loans. Learn more about our loan options.

Digital & Mobile Banking

Piedmont Federal provides online banking, a mobile app, telebanking, mobile deposit, and account alerts. Learn more about our banking services.

Enrollment is available via the “Online Banking Enrollment” link on the bank’s site.

Cards & Security

Report lost or stolen cards immediately via the dedicated contact numbers listed on the site.

Yes — overdraft protection is available and can be linked from another account.

Support & Resources

The bank partners with Banzai Financial for calculators, educational articles, and lessons.

Yes — we offer scholarship opportunities in the communities we serve.

Policy & Terms

Payment terms, privacy policy, and other disclosures are available on the website according to each service.