Internet Privacy Policy | Financial Privacy Policy

Piedmont Federal Bank and the Internet

When you visit our website at, we want you to feel secure that we are respecting your privacy. The only private information Piedmont Federal collects and uses is the information you provide us online to respond to your needs, service your accounts and provide information to you about our services. We may use “cookies” (small elements of data that are stored directly on the computer you are using) on some pages of our website for the purpose of serving you better when you return to our site. For example, the data collected from “cookies” helps us determine how many people visit certain pages and how we can customize your sessions and helps us to improve our site design and content. When “cookies” are used, any personal information is encrypted for Piedmont Federal’s use only.

Safeguarding the information you provide to us online
When you apply online for accounts or services, such as Piedmont’s Online Banking product, any personal information you may provide to us at our website is exchanged through secured encrypted sessions (SSL). Online banking customers are provided with an authorized access code, password or personal identification number to identify them. Piedmont Federal uses these personal identifying controls and special communication lines to maintain your security.

Financial Planning Tools
From time to time, Piedmont Federal’s website may have financial planning tools, which may help you make the best financial decisions for you in the privacy and comfort of your home. When you use these financial planning tools, we will not capture any of your personal information for our use; if we do so, we will let you know.

When sending electronic mail
Please remember that when you send electronic mail over the Internet, that email is not necessarily secure against interception. When selecting Contact Us by Email, you should only send information that is of a non-sensitive and non-confidential nature. If the information you wish to convey to us is of a very sensitive nature (such as your bank account number, Social Security number, etc.), you should convey it to us through Online Banking, selecting Account Services, then Messages to send a secure email.

When you contact us via email, we may use the information you provide to help us obtain the information that you requested and respond to your message. We do not collect personal information for any other reason than to respond to your inquiry. When we reply to you by email, we will not include any confidential or account information in our email to you.

We will never ask you to confirm your account number, password, PIN, or other personal information via email. We may call you directly with questions to update or verify account information or to clarify information if you are applying for a loan. In these cases, our employees will introduce themselves by name and give you a specific reason for the request.

Children’s privacy
Protecting the privacy of our children is essential to Piedmont Federal. Our website is not designed to market to children under the age of thirteen (13) or obtain information or data from them. We subscribe to the practices under the Children’s Online Protection Act.

Links to other sites
Our website may provide links to other non-Piedmont Federal companies such as credit bureaus or local merchants. Please be aware that when you choose to use a link to visit another site, you are then subject to the security and privacy policy of that site. When providing information on those sites, we strongly encourage you to check their security and privacy policies. Piedmont Federal is not responsible for the privacy, security, accuracy or reliability of the information on these sites.

If you have questions regarding our Privacy Policy
Questions and concerns about our Privacy Policy may be directed to Piedmont Federal at 336.770.1000.

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